Crank Position Sensor and Cats

Well ,on my way back from Indy on SA the truck started bogging down when I would go to pass at around 80 mph.I noticed a misfire but no CEL.It would pick up if you pressed on the gas 1/2 or 3/4 throttle but not full throttle.When I got on my street it would barely run over 15 mph no matter if you pushed on the gas.

This morning I had it towed to the dealer and BTW the truck won`t go on a flatbed it takes a wheel lift wrecker. :(

Diagnosis is bad crank position sensor ands bad cat(s) .They had the CPS but had to order the cats.Will be FR at least.They had no provision for a loaner car and I had to rent one out of pocket for who knows how long. :( I did get a good deal on a Grand Marquis @ $35.00 /day but I don`t think I should have had to pay for it at all.In my 27 years of buying GM cars if they kept your vehicle overnight for warranty repairs they gave you a free loaner or rental.

Man, I'm sorry to hear this :( What dealer did you end up taking it to? Local or? Should have given you a loaner if it's warranty ... hell, they have demo cars on the lot they could have given you!!!

Well ,on my way back from Indy on SA the truck started bogging down when I would go to pass at around 80 mph.I noticed a misfire but no CEL.It would pick up if you pressed on the gas 1/2 or 3/4 throttle but not full throttle.When i got on my street it would barely run over 15 mph no matter if you pushed on the gas.

This morning I had it towed to the dealer and BTW the truck won`t go on a flatbed it takes a wheel lift wrecker. :(

Diagnosis is bad crank position sensor ands bad cat(s) .They had the CPS but had to order the cats.Will be FR at least.They had no provision for a loaner car and i had to rent one out of pocket for who knows how long. :( I did get a good deal on a Grand Marquis @ $35.00 /day but I don`t think I should have had to pay for it at all.In my 27 years of buying GM cars if they kept your vehicle overnight for warranty repairs they gave you a free loaner or rental.

Yea,I think they should have too.Said there insurance regulations don`t allow customers to drive demos.Probably a crock.I took it to Tri -County Dodge.I thought about Kings but this was like 7 miles from the house.Let`s see what happens FR.Not too happy right now. :(

That's a bunch of bullsh*t! I managed to pick the service managers old demo truck when I was taken outside and told to point. As long as I had my own insurance they were fine with letting me have it for a couple of days.
I'd raise hell over having to pay for that .. they should set you up in a loaner. From day one, even before calling DC to complain they offered me a free loaner at Kings.

Yea,I think they should have too.Said there insurance regulations don`t allow customers to drive demos.Probably a crock.I took it to Tri -County Dodge.I thought about Kings but this was like 7 miles from the house.Let`s see what happens FR.Not too happy right now. :(

I`m calling Great Lakes as I type.

UPDATE: Customer Service blew it off and said each dealer is independently owned and operated.Oh well same old same old. :(

Give em hell .. that's no way to treat a customer. If they don't do ya right let me know and I'll get you the Viper guy's number at Kings, I have his card somewhere in my mess of a desk.

I`m calling Great Lakes as I type.

Cool.ThankSS. :D

He'll probably freak seeing a black SRT-10 pull up and think it's me .. hehehe .. I made his life very difficult for about a week :)

Just talked to Chris and he knew EXACTLY who you were...imagine THAT. :D They would have given me a loaner car at no charge he said.They have a Viper Tech on staff and Tri County Dodge does not.I am stuck now but will go to Kings Dodge from now on for service.Chris was VERY professional and he explained your situation and said the messed up and tried to make it right.ThankSS for the contact info .I should have had it towed there this morning .

Bwahahahaa .. I just bet he does .. in fact I'd be somewhat surprised if he didn't .. I left a rather lasting impression with the phrase "Your people raped my truck man!!!" :)

Chris is a good guy though. He really went out of his way for me to get their mistakes taken care of and so did John. I couldn't be more pleased with how they handled the situation and got the job done for me.
Let me know how things work out for you and how the service was. I truly think my experience was one of those freak things that only happens once.

Nick




Just talked to Chris and he knew EXACTLY who you were...imagine THAT. :D They would have given me a loaner car at no charge he said.They have a Viper Tech on staff and Tri County Dodge does not.I am stuck now but will go to Kings Dodge from now on for service.Chris was VERY professional and he explained your situation and said the messed up and tried to make it right.ThankSS for the contact info .I should have had it towed there this morning .

Well,here is the latest.One of the cats came in yesterday and the other didn`t.One was shipped from Milwaulkee and the other from New York.So it will be at least MO before the truck comes back.Talked to Great Lakes Customer Service and after haggeling for 30 mintes they agreed to reimburse the first 5 days of rental @ $175.00.Out of pocket will be $299.60 on MO.I could not get the agent Laura ,employee #571874 to reimburse the actual amount.I was not allowed to talk to a supervisor as they don`t talk to customers...what a crock. :( This is what we have here boys.Let`s think about that when buying another DC product.It isn`t fair that I have to pay when a vehicle is out of comission for a warranty related issue. :(

thought i read in my warrantee book that any issue keeping over 24hrs, covers rental?? when i get home will look again i never have issue but when i buy i have them write in a "loaner" or "rental" for even oil changes in the purchase agreement ( i still pay for rental when it's only service but the rate is only $10.00)

LMK Chris.I have no truck to look in the manual. :(

hey buddy i re_checked my pur agreement and i was upgraded to the gold enhanced warranty, ( another $500) my bad

Yea,that is what the dealer told me too.Oh well.Going to ***** at customer service MO morning again. :rolleyes:

Damn Rokt .. seems you are having the same great experience I had :( Hope you get things squared by Tuesday or I guess I'll have to bring another set of shorts .. That 'pala scares the crap outa me :D Paint is in by the way.

Its a shizzit Roktman!!!!!!!!!!!!!!!!1 I was a gm tech for about 7 or so years, our service manager would go slam outta his way to do anything to make the customer happy and yours seems to be doing everything he can to piss you off!!!!!!!!!!!!!!

Any news on the truck Rokt?

It sucks.DC says the dealer ordered the second cat on daily order which could take 2-3 weeks.They should have ordered it special which would have been special handling.Now DC has told the dealer they didn`t order it .No bidy can find out where it is or when it will be here.I have been without my truck for 10 days.DC says that they are not responsible for the rental charges since the dealer screwed up and ordered it wrong .I am out $337.05 and counting in rental charges.This is the biggest clusterfu*k I have ever seen.No one cares about solving it.The GM at the dealership is researching it and is supposed to call me back when she figures it out.Based on my conversations with her previously it could be never. :( I on`t have the SS back either.The new fuel pump is on but still losing fuel pressure.

Damn bro, it sucks hear this :(
If anything the DEALER should be responsible for the additional charges. In my opinion they should have given you a loaner from day 1, no questions asked. I may have had a bad experience at Kings but they were on the ball with the car offer through out the whole ordeal. No chance of just swapping dealers either I take it :(

I don`t know at this point what to do. :(

ROKT,
Have you thought about talking to the local chamber of commerce or better business buerau? did a search and found a Tri-County Chrysler in Heath oh, don't know if these are the guys your dealing with or not, but if so, the BBB has an arbitration agreement with them. just a tought. I'd be willing to bet they would be able to speak with a supervisor.

Will

ThankSS Will.I will do that.it is Tri-County Dodge in Springdale OH.I sure rhe Greater Cincinnati BBB would handle it though.I spoke to Cusomer Service at DC and they are trying to get the dealer to get the part overnighted to be there tomorrow.I should know something by the end of business today.

This is just getting worse and worse :( Looked up Tri-County Dodge out of curiousity ...

This firm first came to our attention in August 2003. The Bureau has sent two requests for basic information to this company but, as of today, has received no reply.

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Closed Complaints
Number of complaints processed by the BBB since the firm's BBB file was opened in August of 2003: 2
Number of complaints processed by the BBB in last 12 months: 1

Complaints Concerned
Repair or Service Issues: 2
Outcome of all complaints -
Resolved: 1; Company made good faith effort to Resolve: 1

Go hang out in the showroom and tell all the customers why you are there. I bet if you did this everday they would do something!!

ThankSS Nick.I saw the same thing on another service /dealer complaint site.Looks like a bunch of Herb Tarlicks in the showroom down there. :(

Go hang out in the showroom and tell all the customers why you are there. I bet if you did this everday they would do something!!That is a thought.Trying not to get arrested though....for now. :D

They are cleaning the SS up now at my buddy`s shop.It is drivable ,just waiting on a fuel filter from Aeromotive .That will at least get me out of the rental charges piling up.........$299.60 ...SUCK! :(

Here is the latest.DC shipped the other cat this morning according to the dealer.They should have it in a day.I am thinking tomorrow or FR I SHOULD be on the road.

On my SS here is what happene AFTER I took back the rental MO night.

Picked up the car after turning in the rental.I get 75 feet from my drive and the car skids to a stop ,back tires lock up .Get out and the brake caliper broke loose and sheared off the brake line.Looks like the air ride broke or shock or both.Shredded one of the 315 Pirellis.I just heard that it is the brake caliper bracket that broke and the brake line got trashed in the process.They don`t make my Pirelli tire anymore so I am going to run my DR until I can figure out what to do on the tire issue.New brake line is coming today and should be fixed soon. The DR will be here today .The bags and shocks turned out to be OK.

Well the latest is the cat came in around noon.Hopefully that fixes it and I can be back on the road and get my wheels mounted this afternoon.Keeping my fingers crossed. :D

Dealership just called and I am on my way to pick it up and then get the wheels mounted. :D

About damn time!!!!! Congrats getting her back finally!

Not so fast. :( I started it up and it took several cranks to start.I pulled out and the low fuel light came on and I had 2 miles DTE ! :eek: I coasted and rolled into the gas pump as it died ...out of fuel.Couldn`t hardly get it started again.It is either the starter going bad or the CPS installed wrong.Timing seems off on the (Tri -County Dodge ) had to know something wasn`t right and STILL released it to me.The truck was down 13 DAYS and STILL isn`t right.

On a happier note my wheels were mounted and they are bad ass. :D Now if I can get someone to take some pics.

1tallsrt's neighbor has a camera...

He he ...so I`m told. :D

That sucks :(
Bring it on by, I just got my lenses back from cleaning last week ... no more spotty images heheehe

Had the truck up at 7:00 this morning.Left it for them to look into the starting problem.Met Chris and he was real nice.Hopefully he will take care of it today.

Just got a call from the dealership.It is the starter.Apparently the header heat cooked the starter.They are getting a starter and a heat shield and putting it on. It will be 3-4 days on parts.You guys may want to make sure you shield the headers as to not run into this problem.This is the first I have heard of any of us having this issue.

OK here`s an update: The starter came in WE morning but the box was damaged and an electrical connector was snapped off the starter.It would be another 2-3 days to get another one.I called my source at a local Chrysler dealership and had one overnighted from Chrysler`s Sherwood Parts Depot.When the dealership was about to tell me where there were two starters located I told him Herbee Dodge in Long Island and Sherwood.There was a long silience and he said Oh...you already know.It cost me less than half to boot as I get jobber pricing. $150.00 for the starter and $13.00 Next Day Air. :D Looks like it is going to turn out OK.

My car sponsor got the starter yesterday along with the 3" lowering blocks from Boomer.The 3" pipes also came and O2 sensors from Roe Racing.My sponsor is finishing up the truck and should be ready this afternoon.

Then I`m gonna clean it up with the Long Haul kit that also came in today.Lotsa work today and tomorrow.

Man so sorry about the tiresmoking withdrawal you must be going thru!!!!!!!!!!

I hear that stinker. :(

Wow, when it rains it poors and I think your due for a drought brother.

Roktman, You poor bastard. That really sucks, this is the time of year for these trucks I hope you get her back real soon :(

Roktman you can always get on your ridin mower , sit in the yard revvin it up, oh yeah take off the muffler, pop out the clutch every now and then for wheely effect. Then when your neighbor is good and perturbed go do doughnuts in his yard till he calls the law, when they get therre plead insanity from srt withdrawal!!!!!!!!!!

stinker,looks like I need to get liquored up and break out the mower...again. :rolleyes:

Wow, when it rains it poors and I think your due for a drought brother.ThankSS .I am getting it back in a little while. :D