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Hey all.
Had the SRT-10 in the other day for it's first service to Tally's Dodge. (1000 miles)
The cost was not as bad as I thought for the service. $112.50
I was watching the dealer closley on how they treated customers who walked in and on the phone and I am surprised to say, they did very good even when it was REAL busy with phones and walk-ins.
As far as my SRT-10, they took her in right away and I could see the wing from the door that leads into the shop. it went into the air about 2 feet and stayed that way for about 20 minutes. Then it went up for the oil and filter change for another 30 minutes. Came down, I heard it start (SWEET SOUND) for about 20-30 seconds then shut off. Seems to me the tech did that then checked the oil level after he shut it off which is what I always did when I turned a wrench.
They pulled the truck out very slowly and even backed it up to the front for me. The service writer was very nice and even noted that the SRT-10 won that Spike TV AutoRox the other night when I first came in. That was a nice ice breaker.
I checked the service order and it does NOT show something I was afraid of. The dreaded high priced SPECIAL VIPER oil filter. I have heard so much crap about dealers doing that. Well, it showed the standard MOPAR filter 5281090 which was cool. It also shows 9 quarts of 0w40 part# 5127394-AA oil
So for $112 it is not too bad because I checked out how much I could get the oil for and I would only save 15 bucks over the total cost because I would still let the dealer do my service.
All in all, I am so far OK with the dealer, give them the thumbs up and look forward to a great relationship down the road.
Site
Had the SRT-10 in the other day for it's first service to Tally's Dodge. (1000 miles)
The cost was not as bad as I thought for the service. $112.50
I was watching the dealer closley on how they treated customers who walked in and on the phone and I am surprised to say, they did very good even when it was REAL busy with phones and walk-ins.
As far as my SRT-10, they took her in right away and I could see the wing from the door that leads into the shop. it went into the air about 2 feet and stayed that way for about 20 minutes. Then it went up for the oil and filter change for another 30 minutes. Came down, I heard it start (SWEET SOUND) for about 20-30 seconds then shut off. Seems to me the tech did that then checked the oil level after he shut it off which is what I always did when I turned a wrench.
They pulled the truck out very slowly and even backed it up to the front for me. The service writer was very nice and even noted that the SRT-10 won that Spike TV AutoRox the other night when I first came in. That was a nice ice breaker.
I checked the service order and it does NOT show something I was afraid of. The dreaded high priced SPECIAL VIPER oil filter. I have heard so much crap about dealers doing that. Well, it showed the standard MOPAR filter 5281090 which was cool. It also shows 9 quarts of 0w40 part# 5127394-AA oil
So for $112 it is not too bad because I checked out how much I could get the oil for and I would only save 15 bucks over the total cost because I would still let the dealer do my service.
All in all, I am so far OK with the dealer, give them the thumbs up and look forward to a great relationship down the road.
Site
