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First Service

5538 Views 32 Replies 15 Participants Last post by  Milo55
Hey all.

Had the SRT-10 in the other day for it's first service to Tally's Dodge. (1000 miles)
The cost was not as bad as I thought for the service. $112.50
I was watching the dealer closley on how they treated customers who walked in and on the phone and I am surprised to say, they did very good even when it was REAL busy with phones and walk-ins.

As far as my SRT-10, they took her in right away and I could see the wing from the door that leads into the shop. it went into the air about 2 feet and stayed that way for about 20 minutes. Then it went up for the oil and filter change for another 30 minutes. Came down, I heard it start (SWEET SOUND) for about 20-30 seconds then shut off. Seems to me the tech did that then checked the oil level after he shut it off which is what I always did when I turned a wrench.

They pulled the truck out very slowly and even backed it up to the front for me. The service writer was very nice and even noted that the SRT-10 won that Spike TV AutoRox the other night when I first came in. That was a nice ice breaker.

I checked the service order and it does NOT show something I was afraid of. The dreaded high priced SPECIAL VIPER oil filter. I have heard so much crap about dealers doing that. Well, it showed the standard MOPAR filter 5281090 which was cool. It also shows 9 quarts of 0w40 part# 5127394-AA oil

So for $112 it is not too bad because I checked out how much I could get the oil for and I would only save 15 bucks over the total cost because I would still let the dealer do my service.

All in all, I am so far OK with the dealer, give them the thumbs up and look forward to a great relationship down the road.


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site drifter , I don't know if this pertains to dealers in different regions, but My dealer said that dodge paid for the first service. Now thats in NC, and just thoght I would pass it along, 9 seconds may know the truth, but that is just what they told me, the sales manager and the service manager. But of course you are exactly right , I run mobil ! in my race ducs and it is superb, and for the cost of it you got a great deal .
stinker said:
My dealer said that dodge paid for the first service.
That's news to me. I wasn't so lucky.
Well thats what I thought was strange I haven't heard of anyone hardly getting the first service free, but my dealer has been real honest with me on the pricing and so on, so I don't know, maybe I just got lucky and it was ther good will from the owner and they thought it was from dodge, by the way 9 seconds I'll be in houston and irving monday, I'll bring you some snow and ice from me and womsteer. he he he he!!!!!!!!!!!!!! :D
I got my first one free as well. If I remember right, I think it cost like 90 or so bucks. Don't quote me on that. I did the second one my self. And the third is coming up, but I got that christmas card from my sales guy for a free-bee. Can't wait to cash that in. I hope it comes out of his pocket. :)
stinker said:
9 seconds I'll be in houston and irving monday, I'll bring you some snow and ice from me and womsteer. he he he he!!!!!!!!!!!!!! :D
That should shut everything down for a few days! Be careful out there. Some of those Dallas people don't drive so good.
Not meaning to rain on your parade but Mobil One is $4.00 a quart at Walmart and a OEM filter from Chrysler is $5.00=$34.00 plus $10.00 for my mechanic to do the labor.Total cost.....$49.00.



I bought my QC in Dallas...first oil change is free
Roktman said:
Not meaning to rain on your parade but Mobil One is $4.00 a quart at Walmart and a OEM filter from Chrysler is $5.00=$34.00 plus $10.00 for my mechanic to do the labor.Total cost.....$49.00.
Not raining on my parade, I just don't hink you can find 0w40 Mobil in Walmart (yet). I have tried numerous retailers within 20 miles of me and it is all special order since Mobil is the only 0w40 synthetic oil Mfg distributing that wieght in the US right now and it is not common oil (yet)


Find me that oil for that price and I will be gallons of it :D

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my 2004 came with 7 years of free oil changes. i also paid 41k for it. not bad huh?
9 seconds said:
That should shut everything down for a few days! Be careful out there. Some of those Dallas people don't drive so good.


Hey hey hey, I'm in Dallas.
Oh wait ....your right ....I DON'T drive so good.
Roktman said:
Not meaning to rain on your parade but Mobil One is $4.00 a quart at Walmart and a OEM filter from Chrysler is $5.00=$34.00 plus $10.00 for my mechanic to do the labor.Total cost.....$49.00.
Not to rain on anybodys parade BUT, Wal-Mart won't see my truck. I wouldn't let them wipe my dog's ass let alone touch my truck. Just my 2 cents. I have 2 free oil changes from my dealer. Droopy :rolleyes:
Sitedrifter said:
Not raining on my parade, I just don't hink you can find 0w40 Mobil in Walmart (yet). I have tried numerous retailers within 20 miles of me and it is all special order since Mobil is the only 0w40 synthetic oil Mfg distributing that wieght in the US right now and it is not common oil (yet)


Find me that oil for that price and I will be gallons of it :D

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OMG :eek: That there should be anything common about these trucks.
Getting parts made is a chore. Getting anything fabricated is a beta project. :eek: Why should the oil be different. I would like to see the specs on the 05 engine as far a clearances are concerned. There must be differences in there some place or we should all switch to 0W40 :confused: I did see the 0W40 At Wally Mart in San Tee, CA a couple of weeks ago. :) Yes I did just discover that out little face things are now in color. :D I am easily amused. :D ................Jack
Droopy said:
Not to rain on anybodys parade BUT, Wal-Mart won't see my truck. I wouldn't let them wipe my dog's ass let alone touch my truck. Just my 2 cents. I have 2 free oil changes from my dealer. Droopy :rolleyes:
What does buying the oil in bulk at Walmart have to do with them touching your truck? Is Mobil One bought at the dealer at double the price better than Mobil One bought in bulk @ Walmart?...confused.



Roktman said:
What does buying the oil in bulk at Walmart have to do with them touching your truck? Is Mobil One bought at the dealer at double the price better than Mobil One bought in bulk @ Walmart?...confused.
My Wal-Mart doesn't carry Mobil One oil. But then again, I get free earl changes from my dealer.

Craig
fstjack

Get me prices on that oil.. I will wire you tons of money to buy some and ship it to me. :p

I then get to use my favorite filter (WIX) and 0w40 at a reasonable price. :D

Oops. but maybe to save the hassle, 30 extra bucks or so for the dealer to do it and I don't have to, might be worth it :confused:

I have I said it before, if not ... I LOVE this truck!!!!!!!!!

Actually woke up this morning excited about driving the hot rod today.

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Sitedrifter said:
fstjack

Get me prices on that oil.. I will wire you tons of money to buy some and ship it to me. :p

I then get to use my favorite filter (WIX) and 0w40 at a reasonable price. :D

Oops. but maybe to save the hassle, 30 extra bucks or so for the dealer to do it and I don't have to, might be worth it :confused:

I have I said it before, if not ... I LOVE this truck!!!!!!!!!

Actually woke up this morning excited about driving the hot rod today.

Site :cool:
I would agree, I get more excited than Saturday morning sex, lol :D
Got 2 cases of Mobil1 0-40W at Checker Auto Parts - on sale for $3.99/quart - great deal. Did my own 1st oil/filter change at 675 miles.
Cost = 2 beers plus the parts!! :cool:

Scott Ross :D
Billings, MT
silver 2005 SRT-10 RC
What is up with NJ not having that oil? :eek: I again called 3 more auto stores and no one has it.

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